ibm bluemix - No invoice option on account menu -


hope in ibm-bluemix group. idea how invoice on pay go accounts ? credit card charges not match usage summaries. getting ready dump bluemix seems have degraded on these past 6-18 months.

while not programming question, here answers questions. there updated faq available answer these questions. see: https://www.ibm.com/blogs/bluemix/2016/04/bluemix-id-and-billing-faq/

in it, here information invoice:

q: how information invoice?

there different ways obtain invoice depending on type of account.

if have bluemix account linked bluemix infrastructure account, can view invoice within bluemix administrative console using these steps:

  1. log in bluemix.
  2. click manage , select billing , usage > invoices.
  3. click invoice

note: must have bluemix , bluemix infrastructure (formerly softlayer) linked account see invoices option. more information, see linking bluemix , softlayer accounts.

if have bluemix subscription or pay-per-use account, can request invoice through invoices on-line site. use same ibm id , password use log bluemix. if cannot log in, go register here option , select appropriate choice obtaining invoices account. more information invoices, access ibm customer support web site, select region, , click frequently asked questions > invoices , payments.

in terms of usage information versus billing, information might you:

q. difference between shown on usage dashboard , billed?

look @ account dashboard see free allotments services using. free allotments applied account level , not organization level. in addition, differences depend on type of account explained below:

  • subscription: billed contractual interval based upon negotiated payment usage credits. bill not equal usage.
  • trial: account dashboard lists estimated cost of environment if had pay-per-use account.
  • pay-per-use: usage dashboard lists owe including free allotments provided services. note: third-party services, such sendgrid, not bill service through bluemix if signed service outside of bluemix.

if have separate platform service (paas) , infrastructure service (iaas – formerly known softlayer ) accounts, billed separately. however, can 1 combined bill if link accounts. more information, see linking bluemix , softlayer accounts.

if have further questions bill, please submit support ticket.


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